If you don't find your question below, feel free to call Haley @250-919-2928 or email inhalefloralrentals@gmail.com. We are happy to answer all of your questions!
Q. Where can I find some instructions for how to rent?
A. Visit our "How to rent" page by clicking here.
Q. Do you offer fresh flowers too?
A. At this time we only offer fresh floral options on orders over $3000.00
Since we have decades of combined fresh floral experience, we can design some or all of your arrangements in fresh flowers if you wish. You can choose fresh as an option for your personal flowers, and save money by renting your large artificial ceremony pieces, or if you would like everything in fresh, we can do that too! Call Haley @ 250-919-2928 or Email us for a free consultation. 🌸
Q. How long do I have my rentals for?
A. Your rental period is anywhere from 3-5 days, but charged just for the 1 day of your event. Typically, we will deliver the Friday and pick up Sunday or Monday.
Q. Do you deliver? Will your team pick up after?
A. For orders over $2500, we’ll include free delivery and pick-up ALBERTA WIDE. For orders $4000 or more, all orders will also receive a free flower wall rental as well! Small town girlies rejoice, because you deserve to have your dream wedding too!!!
For rental orders less than $2500, the delivery fee will be on a case by case basis based on availability and kms from our studio in Lacombe.
Q. How far will you deliver and what are the fees if I don’t meet the minimum spend of $2500?
A. We have delivered as far as Regina Sask. and Vancouver BC. Reach out with your request and we’d be happy to discuss travel for you. Delivery fees are determined by distance from our studio in Lacombe, AB.
We charge $1.50 per loaded km. If we can deliver and pickup the same day we will only charge one way. If you require a multi-day rental (ex. delivery on Friday and pick up on Sunday) then we charge per loaded km each trip.
*If you don’t meet the minimum spend, you will need to request delivery via email, and that the delivery fee will be billed separately.*
For late night pickups, what is the fee? I understand that these charges will be billed separately.
A. We prefer to pick up the morning after the wedding, but if you need late night teardown, past 10pm, then our fee is $300.00.
Q. a) How do payments work? b) Can I send an e-transfer?
A. a) We require payment in full upon booking online, via the following payment options: Credit card, PayPal, E-transfer, or via ShopPay which splits it into payments if you wish.
b)If you prefer e-transfer, check-out using the e-transfer option, then send your payment to inhalefloralrentals@gmail.com You will receive a confirmation email once the payment is received on our end.
c) For custom order, we will accept a 30% deposit to book your rentals for your date, if you wish. The remainder can be paid in payments, with the balance paid in full one week prior to the wedding. Email us and we will send you a custom invoice for the deposit.
Customization and extra delivery charges will be billed out separately as those are case by case charges. Payment for those are due immediately upon confirmation as well.
Q. Can my florals be moved from my ceremony to reception space?
A. Absolutely! Other than our chandeliers, (which we will install and must stay in place until we remove them), you are free to move the florals. We are building all of our designs to be versatile, so they will be sturdy and designed to come apart and be easy to move. We just ask that you respect the delicate nature of the items, that extra care is used, and for your coordinator or other wedding professional to move the items, if possible. The charges for damage to the rentals are explained in our T&C.
Q. Do you build all your rental pieces in-house?
A. We build each of our pieces from the ground up, by hand— it's truly a labor of love to the highest standards.
We have seen the pre-made arches available online and they are of very poor quality and lack a life-like appearance from all angles. We are professional florists, with years of experience with fresh florals, and we know that by sourcing only the most realistic flowers and then building our rentals from scratch is the only way to ensure the most convincing, luxurious arrangements, especially close up.
We take great pride in creating every rental piece stem by stem, and we will ensure that our website will feature high-quality photos that showcase every detail. Our goal is for you to inspect our work up close and feel confident on the day of your event, that you’ll receive exactly and better than what you envisioned—beautiful, high-quality flower arrangements to bring to life your wedding dreams.
Q. Can I see the florals or walls in person before booking?
A. Contact us to check about the availability of an in-person consultation. The pieces that you want to see may be on display at one of the various bridal stores in Red Deer or elsewhere. We do offer in-person showings at our studio by appointment only. We also plan to offer open houses and be a part of community events where you can come and see the items at different venues. Please follow us on our socials for upcoming open house dates.
Q. I love the idea of renting an arch, and aisle flowers, but I already have a florist booked for fresh bouquets and boutonnieres. Is that okay?
A. Yes, absolutely, and you'll be saving so much money by using our faux rentals for your large, statement pieces. Our designs are all made with flowers that mimic real flower varieties, so everything will flow together seamlessly. We have decades of experience with fresh flowers, so our designs are made exactly as we design with fresh. They will dance and move and act like real flowers. Also, we are happy to customize our work and add fresh flowers into our designs to further the realism. Keep in mind that we cannot remove any of the existing faux flowers, we will just water pick the custom ones and add them into our designs to match your bouquets perfectly. After your event, we remove the custom additions and return the arrangement to its original design for the next rental. See next question for custom pricing.
Q. Am I able to request that you add in a specific color or flower into the florals?
A. Yes, we are able to add in pops of other colors to our current designs. Send us a message with your personalized custom requests. Please note, we are not able to remove any of the existing florals, but can definitely add in more florals among them. For an idea of pricing, we charge approx. $100/dozen for fresh flowers & typically recommend a minimum of 2 dozen per arch and 2-3 stems per aisle arrangement. Faux additions or fresh greenery additions are approx. $75/dozen. This covers the purchase or rental of the flowers and the labour to customize the arch.
Q. There is a floral item that I would like for my event, but you do not currently offer it on your website, can you make it for me? ex. dog collars for my pups.
A. We would love to know what you are looking for and we may be able to provide it for you as a rental OR as a custom "purchase and keep" item. Please email us the details and we can let you know if this is possible. Let's chat!
Q. Help - My wedding date is not available!
A. Don't see the date you need? Please email us. We can put you on a waitlist or may even duplicate the item for you if we see a high demand. We will inform you ASAP if something has changed and something becomes available on your date.
